Nadra launches chatbot that tells families exact papers needed for succession certificates

ISLAMABAD: Families dealing with inheritance can now get the exact process and list of documents for their case from an automated chatbot, introduced on the revamped succession website of the National Database and Registration Authority (Nadra). The chatbot, called “ID”, works in Urdu and English on any phone or computer. It asks the user a few simple questions about the deceased, the legal heirs…