SIA defends new Business Class seats following public outcry, says colours, materials and finishes ‘carefully selected’
SIA says it will continue to closely monitor feedback and draw on operational insights to "refine and enhance elements of the customer experience".

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SIA defends new Business Class seats following public outcry, says colours, materials and finishes ‘carefully selected’ (opens CNA in a new tab)
SIA says it will continue to closely monitor feedback and draw on operational insights to "refine and enhance elements of the customer experience".

