Tips to get faster rides, Ola fined Rs 10 lakh
The consumer watchdog has ordered Ola to discontinue its pre-ride tip feature, which suggested extra payments could help passengers secure rides faster.
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Full coverage
Tips to get faster rides, Ola fined Rs 10 lakh (opens The Economic Times in a new tab)
CCPA fines Ola ₹10 lakh over pre-ride tipping feature, orders discontinuation (opens The Hindu in a new tab)
The authority found that messages such as ‘Adding a tip might help increase the chances of getting a ride faster’ and ‘Tip now to boost the chances of getting a ride sooner’ created a misleading impression that additional payments could accelerate ride…
'Dark pattern': Ola fined Rs 10 lakh for misleading pre-ride tip feature (opens Times of India in a new tab)
CCPA fines Ola ₹10 lakh for pre-ride tips, calls feature an unfair trade practice (opens Hindustan Times in a new tab)
The consumer watchdog has ordered Ola to discontinue its pre-ride tip feature, which suggested extra payments could help passengers secure rides faster.
